Privacy Policy

My Divine Tours (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mydivinetours.com, and use our services. Please read this policy carefully. By using our services, you consent to the data practices described in this statement.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you book a tour or contact us.
• Booking Information: Details of the tours you book, including travel dates, passenger names, pickup/drop-off locations, and any special requests.
• Financial Data: All financial information is processed by our third-party payment gateways. We do not collect or store any credit card or bank account information on our servers.
• Communication Data: We may collect data from communications, such as emails and messages sent to our contact email address (care@mydivinetours.com).

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Process your bookings and send you instant confirmation.
• Communicate with you regarding your booking, including sending updates, and responding to your inquiries.
• Coordinate with our third-party vehicle providers and ritual persons to ensure seamless service delivery.
• Manage our administrative and operational tasks.
• Comply with legal and regulatory obligations.
• Improve our website and service offerings.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to others for marketing purposes. We may share information we have collected about you in certain situations:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including vehicle operators, drivers, and priests, but only the necessary information required to fulfill the booked service.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will only retain your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data that we hold. To exercise these rights, please contact us using the contact information below. We will respond to your request within a reasonable timeframe.

7. Third-Party Websites

Our website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

8. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

9. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: care@mydivinetours.com
• Website: www.mydivinetours.com